FAQ

GETTING STARTED

Signing Up

Can I see what is on CircusTalk without registering?

You can read all CircusTalk.News articles without registering. You can click on Search Our Community on the welcome page or click on Who’s Who on the top menu to browse member profiles. You can also visit the Jobs, Acts & Shows menu to scroll through the listing, but you will not be able to view the details for any of these sections until you sign in (register).

Can I see who is on CircusTalk before I sign up?

You can see limited information about CircusTalk members without registering. Click Search Our Community on the welcome page or click on Who’s Who on the top menu to browse member profiles; or click Acts and Shows from the top menu to scroll through act and show pages. You can also use the yellow search boxes on the right column of each menu to filter your results or search for particular entries. You will not be able to view details of search results until you register and sign in.

What is Facebook sign up?

For your convenience, CircusTalk offers an option to register using your Facebook name and password. This is especially useful for people who access multiple applications on multiple devices or users who simply don’t want to remember another user name and password. Facebook registration and log-in include security features to protect your information and let you control what you share.

How can I connect my CircusTalk account with Facebook?

At registration you can chose Sign Up with Facebook. If you choose not to register through Facebook, but with your e-mail address, you can still associate your CircusTalk membership with your Facebook account later to speed your subsequent visits.

  • Click on the Settings icon (looks like gears).
  • Under E-mail & Time Zone, in the Facebook Integration paragraph check the box of Integrate with my Facebook.

I didn’t get the email confirmation to open my account.

When you joined CircusTalk, we sent a confirmation email to the address you provided. This email includes instructions on how to confirm your account. If you didn’t get this email, please try checking your spam folder. If you still can't find this email, let us know, and a customer service representative will get back to you.

Registration

Why do I have to identify my profile type and my role in the circus industry?

Defining your role helps other CircusTalk members find you with specific business interests. Our Who’s Who database is structured by member type and it helps other members find you and your service. We provide tools tailored to specific profiles. You can join CircusTalk as an individual and/or you can create a profile for your company/entity.

Why do I have to include my birthday when I register as an individual member?

Providing your birthday helps us to tailor your CircusTalk experience and it serves as an identification data. We don’t display age or date of birth anywhere on the website. Note: You must be at least 13 years old to use CircusTalk. Please refer to the Terms of Service for further details.

If I register as an institutional member can I share admin rights of my page with other employees in the company?

When you open a profile for an institution (Agency, Company, Festival, Museum, Organization, Presenter, Publication, School or Supplier), make sure you identify an e-mail address with the account that everybody who will manage your institutional account can have access to. At this stage of CircusTalk, you cannot share admin rights. One account can have only one administrator.

Why do I have to select a time zone?

At registration you are asked to select a time zone that is relevant to your location. For your convenience, each time stamp (on news feed posts, comments, updates) will show the time when the post was made in your local time zone. For example, if a person you follow, posts at 6:00PM in London (GMT+1:00) and if your location is in New York, you will see a time stamp of 1:00PM (GMT-5:00) on that particular post.

What is my custom member profile URL?

You have to select a member profile address/URL for yourself. CircusTalk will not provide you with an automated member profile address.


A custom profile address/URL has numerous advantages:

  1. It builds and promotes your own identity/brand name.
  2. It immediately identifies you.
  3. It’s easier for you to remember when you use it as a reference.
  4. In short – it looks more professional.


Your custom URL can have 4-35 upper or lower case letters or numbers without any special characters (such as “/” or “-“), spaces or symbols.


We recommend using a variation of your personal or professional business name so people you share this link with can easily identify your CircusTalk profile. Since your profile is a comprehensive summary of your credentials, it is highly recommended that you use this link as a reference for job applications.
Example: www.circustalk.com/profile/yourname


Your custom URL is NOT case sensitive.
Example: www.circustalk.com/profile/BigCircusCompany, and www.circustalk.com/profile/bigcircuscompany will both point to the same profile.


Custom URLs are first-come-first-serve basis. If your choice isn't available, please try a different one. We can't make custom URLs available to members upon request.


You can change your URL later in Edit Member Profile.

Can I change my custom member profile URL?

Yes, you can change your custom member URL any time.

  • Go to Edit Member Profile. on the left menu of your home page.
  • Go to the Basic Profile Tab.
  • Under Personal Information (for individual members) or Profile Information (for institutional members) you will find URL.
  • Type in the new URL.
  • Don’t forget to click on the red Save Changes button on the bottom of the page.
What are the requirements for the profile photo or logo?

As an individual member add a profile picture. As an institutional member add your company’s logo.

Research shows that profiles with images have twice as high engagement rate as no-picture, avatar profiles.

  • Click Choose File to open your file browser, or drag and drop an image from your computer.
  • After you upload the photo, you will be able to crop it by clicking on Edit Thumbnail.
  • Click the Save Photo button before moving on.

  • Profile photo or logo recommended minimum size: 480 x 480 pixels.
    Acceptable file formats jpg, png, gif, jpeg 

My registration e-mail address is not displayed on my profile as a contact reference. Why?

Your registration e-mail address is not displayed on CircusTalk for privacy reasons. Members can always contact you via in-mail messaging. If you want an outside contact e-mail to be displayed on your profile, you can add it by

  1. clicking on Edit Member Profile on the left menu of your home page or
  2. click on the Settings icon (looks like gears) on the top right.
These links will take you to your Edit Member page where you can edit your profile image.

Logging In

How do I log in to my CircusTalk account?

If you already have a CircusTalk account, you can log in from the CircusTalk main page. There are two different ways to log in:


  1. Click the yellow Log In button on the top right of the page, and enter the email address you used to create the account and the password you selected.
  2. Click the blue Log In button to log in through Facebook. This option is only available if you registered your CircusTalk account through Facebook or if you associated your CircusTalk membership with your Facebook account, which you can do in your Settings (Settings icon looks like gears on the top right).

I can’t remember my password.

Resetting your password is easy, it takes a few seconds.

  • From the log-in page, click Forgot your password?
  • Enter your email address, and we’ll send you an email with instructions on how to reset your password.
I can’t log in.

Make sure you’re entering the email address you used to create your CircusTalk account. Try re-setting your password, and if you still can’t log in, let us know and a customer service representative will get back to you.

USING CIRCUSTALK

Home Page

What is a home page?

After you registered or whenever you log in, CircusTalk automatically opens to your home page, which gives you a personalized summary of what’s happening on CircusTalk, including updates on members you’re following; links to create content (Acts, Shows, Jobs); links to edit content you created on CircusTalk; and access to your messages. You can view your home page by clicking the CircusTalk logo in the top left corner or the home icon (looks like a house) at the top right of each page. Everybody’s home page is different, and only you can see yours.

How do I get back to my home page?

From any page, click the CircusTalk logo in the top left corner or the home icon (looks like a house) at the top right of each page.

Member Profile Page

What is a member profile page?

Your member profile page is how other CircusTalk members view you. It includes the personal information that you make available for public view and a summary of your CircusTalk activity. You can view your member profile page by clicking your name or photo in the top right of each page or in the top left of your home page.

How do I see my member profile page?

You can access your member profile page and see how others see your profile page by clicking your name or photo in the top right of each page or in the top left of your home page.

How do I edit my member profile page?

You can update your member profile page any time.
1. You can access the edit mode of your member profile page by:

  1. clicking on Edit My Profile on the left menu of your home page (under your profile picture)
  2. or
  3. clicking on the red Edit Profile button on your member profile page.

2. On Edit Profile page, profile information is organized under tabs: Basic Profile, Detailed Profile and Photos and Videos. You can update relevant information under each tab.
3. Click the red Save button at the bottom of the page.
4. Click on the View My Profile tab to see the result of your editing.

How do I delete my account?

Deleting your account will disable your profile and remove your name and picture from most things you shared on CircusTalk. Your followers will no longer be able to keep in touch with you.

 

After deletion, your account will be removed from CircusTalk.com, however some information - such as your posts on other members’ profile pages, your jobs and auditions and your messages - may stay visible to others. We do not control content indexed by search engines like Google.

 

If you are the admin for one or more act or show pages, those pages will also be deleted when you delete your account. If you want to keep your page(s) online, please make sure that you delegate your admin rights before deleting your account.

How do I access Settings?

  • Click on the Settings icon (looks like gears) on the top of any page.
  • You can change here your e-mail address, password, you can integrate with Facebook and you can adjust your notification settings.

How do I change my e-mail?

  • Click on the Settings icon (looks like gears) on the top of any page.
  • Under the E-Mail and Time Zone tab you can change your e-mail address that is associated with your CircusTalk account.
  • Click the Save button before moving on.

How can I stop receiving e-mail notifications from CircusTalk?

Change your notification settings.


  • Click on the Settings icon (looks like gears) on the top of any page.
  • Under the Notification tab you can change your e-mail notifications preferences.
What is the difference between my member profile page and my home page?

Your home page gives you a personalized summary of what’s happening on CircusTalk, including updates on members you’re following, link to create content (Acts, Shows, Jobs), links to edit content you created on CircusTalk and access to your messages. You can view your home page by clicking the CircusTalk logo in the top left corner or the home icon (looks like a house) in the top right of each page. Everybody’s home page is different, and only you can see yours.


Your member profile page is how other CircusTalk members view you. It includes the information that you made available for public view and a summary of your CircusTalk activity. You can view your member profile page by clicking your name or photo on your home page.

How can I view my member profile page?

To view your member profile page, click your name and photo in the top right of each page or on the left of your home page. This will show you how other CircusTalk members see your page.

Can non-members see my personal details?

Only registered CircusTalk members can see member profile page details. Non-members will only be able to see your name, member type and country of origin.

What do other people see about me?

Click on your name and photo at the top right of each page or on the left of your home page. This is how other CircusTalk members view you. You may change this information by clicking the Edit My Profile button on the left menu of your home page or the red Edit Profile button on your member profile page.

Posting

How do I make a post?

Type your post into the What’s new? box at the top of your home page. Members, who follow you, will see your posts.


When you post a link:
  • Click on Add Link and write or paste your link into the field.
  • Hit the Attach button.
  • You may add text by typing it into the What’s new? box.
  • Click the yellow Post button to publish your post.

When you post photo(s):

  • Click on Add Photo.
  • A browser will open and you can select a photo to upload. (Maximum image size: 5 MB and 4000 x 4000 pixels. Acceptable file formats: jpg, jpeg, png, gif)
  • You may add text by typing it into the What’s new? box.
  • Click the yellow Post button to publish your post.

If you have an act and/or show page and you want to post in the name of the act or show you represent, you have to post from the act’s or show’s page. There is a post box in the Update section. Posts from act or show pages will appear on the newsfeed of those members who liked your act or show page. Posting regularly in the name of your act or show is a great way to market you craft in the industry.

How do I post a link on the newsfeed?

  • Click on Add Link and write or paste your link into the field.
  • Hit the Attach button.
  • You may add text by typing it into the What’s new? box.
  • Click the yellow Post button to publish your post.

How do I post a photo on the newsfeed?

  • Click on Add Photo.
  • A browser will open and you can select a photo to upload. (Maximum image size: 5 MB and 4000 x 4000 pixels. Acceptable file formats: jpg, jpeg, png, gif)
  • You may add text by typing it into the What’s new?span> box.
  • Click the yellow Post button to publish your post.

Who sees my posts?

Post you make as a member on your home page will be visible to anyone who follows you or visits your member profile page where all your posts are displayed. Posts you make via your act and/or show page are called Updates and they will be visible to anyone who likes your act and/or show page or visits your act and/or show page.

Whose post do I see on my home page wall?

You see posts of members you follow and posts of acts and shows you liked.

Can I edit or delete a post I made?

You cannot edit your post on CircusTalk. This is a feature we plan to add in the future. You can delete your post by clicking on the trashcan icon on the upper right corner of your post.

Can I delete a comment someone made on one of my posts?

Yes, you can. Click on the trashcan icon next to the comment.

What is the time I see under some posts?

At registration you are asked to select a time zone that is relevant to your location. The time stamp on each entry (news feed posts, comments, updates) shows what time the post was made in your local time zone.

How can I change who sees my posts?

You cannot. Your followers will automatically see your post. Visibility selection is not available on CircusTalk yet.

Can I share my CircusTalk posts on Facebook?

You can share anything that has a unique URL (such as an act or touring show page; a member profile page; an article from CircusTalk.News; a job or auction post. You cannot share your newsfeed post on other social networks yet. Other social network integration is on our development list for the future.

My Content

What is “My Content”?

My Content link appears in the left menu of your home page. This link allows you to quickly find, edit, or delete CircusTalk content that you have created. When you click on My Content, you will see all the content you created in every category:


Act and/or Show.

  • Click the name of the act or show to view the page.
  • On the act or show page click the red Edit Page button in the upper right corner to edit the page.


Jobs and Auditions.

  • Click the name of the job or audition to view the job or the audition you posted.
  • Click the pencil icon to edit the post.
  • Click the trashcan icon to delete the post.
  • Click the double page icon to copy the post.


Please note, jobs and auditions that are past their application deadlines will appear as ‘EXPIRED.’ These entries can only be deleted or copied. To re-post an expired job or audition, update its application deadline to a date in the future.

NETWORKING

Making Connections

How do I find people and companies on CircusTalk?

Once you’re logged in, you can search CircusTalk a few different ways:

  • Click Search on the top of each page and from the drop-down menu select Members. This link will take you to Who’s Who. On the top right of the page you will find a box called Search Members. Use the filters to narrow your search as desired.
  • You can also access the Search Members box from your home page.
  • From the left menu of your home page, click Who to Follow for suggestions on CircusTalk members.
  • If you are interested in seeing or making connections with acts and shows, go to the Acts & Shows menu on the top, select Acts or Shows from the drop down menu. You can browse here acts and shows, while on the Search Acts and Search Shows boxes on the left you can further narrow your search.

What is Invite Connections?

From your home page, click Invite Connections from the left menu. This will give you the opportunity to invite friends via email.

Following and Followers

How does follow work?

Follow is a way for you to keep track of individuals, companies, organizations, festivals, agencies, schools, presenters, suppliers, publications and museums that interest you. Click Follow on the member’s page, and that page’s updates, posts, and activity will appear on your home page. If someone follows you, your activity will appear on his or her home page. Following and being followed is not mutual. You can choose who you want to follow, regardless of whether they are following you.

I want to follow an act and a show, but it has no Follow button.

By liking an act or show you automatically follow it. Click Like on the act’s or show’s page, and that page’s updates, posts, and activity will appear on your home page.

How do I follow someone?

Click the yellow Follow button on any member. You can un-follow at any time.

How do I stop following someone?

Once you are following someone, you will see a black Unfollow next to their name, on their page. Click the Unfollow button to stop following that member.

Will members know if I’m following them?

Yes. Members are notified of each new follower and can always see who is following them.

Will members know if I unfollow them?

Members will not be notified if you unfollow them, but they will always be able to view a list of their followers.

Can other members see whom I follow and who follows me?

Yes. On each member’s profile page, you will be able to see a list of his or her followers and of whom he or she follows.

What does it mean if someone is following me?

Congratulations! Someone is interested in your professional activity. Your followers will be able to see your posts and receive notifications when you update your page.

How do I find members I want to follow?

  • Click Search on the top of each page and from the drop-down menu select Members. This link will take you to Who’s Who. On top right of the page you will find a box called Search Members. Use the filters to narrow your search as desired.
  • You can also access the Search Members box from your home page.
  • From the left menu of your home page, click Who to Follow for suggestions on CircusTalk members.

How do I find acts and shows I want to follow?

By liking and act or a show you automatically follow them. If you are interested in following acts and shows:

  • Go to the Acts & Shows menu on the top.
  • Select Acts or Shows from the drop down menu. You can browse here acts and shows.
  • On the Search Acts and Search Shows boxes on the left you can further narrow your search.

Why do I see posts from members I’m not following?

When a member creates a new directory page or event, the entire community will get a one-time notification. The purpose of this feature is to let you know about new companies, acts, shows, schools, etc. so that you can make your own decision as to whether you want to follow them or not. You will not receive further updates from entities you do not choose to follow.

Messages

How can I send someone a message?

  1. From your home page, click Messages on the left menu.
    • Click Compose New Message.
    • In the To field, start typing, and you will see a list of CircusTalk members. Select whom you want to send your message to. You can chose up to 5 recipients per message.
    • Fill out the subject field and type your message.
    • Click the yellow Send button.
  2. You can also send a message to someone from his or her member profile page by clicking Send Message.
  3. If you want to send a message to the administrator of an act or a show page, go to their page and click the yellow Send Messages button.

How do I know I have a new message?

New messages are indicated with a red dot next to the envelope icon on the top of any page or next to Messages on the left menu of your home page.

How do I view my messages?

  1. Through the message icon (looks like an envelope) on the top of any page.
    • Click on the message icon (envelope).
    • Select View All Messages.
  2. You can also access your messages by clicking on Messages on the left menu of your home page.

How can I change what automated email I get from CircusTalk?

  • Click on the Settings icon (looks like gears) on the top of any page.
  • Under the Notification tab you can change your e-mail notifications preferences.

ACTS AND SHOWS

Create a Page

What are Act & Show pages?

Act and show pages function as mini websites within our centralized searchable database which promote the acts and shows available internationally for hire. These pages are set up in a way so it’s very easy for employers to find the relevant information about each act and show featured. CircusTalk’s act and show pages provide an efficient tool for employers and presenters to be able to quickly find fast and easy the type of act and/or show they are looking for.

I cannot find the link to create an act or a show. Why?

Act page can only be created by performer (active or retired) or student members; and show page can only be created by performer (active or retired) or company members. If you have a different member profile type, you cannot create an act or a show, you can only view acts and shows.

Who can create an act page?

Act page can only be created by performers (active or retired) or student members.

 

  • Active performers use their act page to promote their act and find jobs.
  • Retired circus performers can create an act page of their old act and it will become our historical database. (Read more about creating an act page for an old act in What does ‘Year of Completion’ means?)
  • Student can also create an act page to feature their ‘work in the process’ for future employers.

How do I create an act page?

      There are two ways you can access the act registration form:
    1. Click on Acts & Shows from the top right menu on any page and Select Acts to access the main Acts page.
      • If you have permission to create an act page (see ‘Who can create an act page?’) you will find a Create an Act Page button on the top right of that page. Click on it.
      • This will open a Create an Act form that guides you through the content required.
      • After you complete the form that contains the basic information about your act, click the red Save button.
      • Your act page will immediately go live, however you are not done yet.
      • There are more details you can add to your act’s profile, such as credits, awards, availability … etc. You can add these details on your act page:
        • by hitting the red Edit button under each tab (Photos and Videos, About - Availability - Performance Credits – Media Credits – Awards – Tech Specs – Contact)

or

      • by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your act page.
  1. There is a Create button in the top right corner of your home page. This is a drop-down menu where you can select the type of content you want to create. If you have permission to create an act page (see ‘Who can create an act page?’), you will be able to select Act here. From here the process is the same as above.

Who can create a show page?

Show page can only be created by performers (active or retired) or company members. For example Circus Company X can create a show page for all of their running or retired shows.

How do I create a show page?

There are two ways you can access the show registration form:

    1. Click on Acts & Shows from the top right menu on any page and Select Shows to access the main Shows page.
      • If you have permission to create a show page (see ‘Who can create a show page?’) you will find a Create a Show Page button on the top right of that page. Click on it.
      • This will open a Create a Show Page form that guides you through the content required.
      • After you complete the form that contains the basic information about your show, click the red Save button.
      • Your act page will immediately go live, however you are not done yet.
      • There are more details you can add to your show’s profile, such as credits, awards, tour schedule … etc. You can add these details on your show page:
        1. by hitting the red Edit button under each tab (Photos and Videos, About – Tour Schedule - Performance Credits – Media Credits – Awards – Tech Specs – Contact)

or

      1. by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your show page.
  1. There is a Create button in the top right corner of your home page. This is a drop-down menu where you can select the type of content you want to create. If you have permission to create show page (see ‘Who can create a show page?’), you will be able to select Show here. From here the process is the same as above.

Page Details

What is the difference between a member profile page and an act or show page?

Every CircusTalk member has a member profile page, created from the information entered at registration. You can join CircusTalk as an individual and/or you can create a profile for your company/entity, such as circus company, organization, festival, agency, school, presenter, supplier, publication or museum depending how you identified your member type at registration. Authorized CircusTalk members may create one or more act or show pages to promote their professional activities. (see ‘Who can create an act page? and ‘Who can create a show page?’)

What does ‘Year of Completion’ means?

  • If you create and act/show page for an active act/show, leave the Year of Completion empty. This will make your act or shows look active for employers and presenters searching for ideas.
  • When your active act/show stops performing, don’t delete the page. Convert the active page into an archive page. From the page, click the red Edit Page button, and then enter a Year of Completion, indicating when the act/show stopped performing. This way you save your act/show for our historical act/show archive.
  • You can put up your old, historical acts or show, buy filling out the Year of Completion field at registration, so the act or show will be marked as “archived.”

What is the requirement for the Act/Show page main image?

Your act page main image is your first selling point to employers, presenters, agents and producers. Select this image wisely.
Landscape-oriented photos are preferred.
Main image recommended minimum size is 1100 wide x 400 high. You can upload a smaller size image, too, but it may appear blurry.
Acceptable file formats are jpg, png, gif, jpeg.

What is the difference between the main image and other images?

The main image will identify your act/show page in searches and will display prominently on the top of the page itself. The main image is also the leading marketing tool of your act or show. To assure image quality, we recommend a minimum size of 1100 (width) x 400 (height). Other images, along with videos, of your act will be displayed in the Photos and Videos image gallery on the right side of your act or show page.

What is a cover video?

You can add a video access button on the top of your act’s or show’s main image. As the video is the strongest marketing tool of your act or show, this will give instant access for employers to your craft.
CircusTalk is only compatible with videos from YouTube or Vimeo.

How do I add a cover video?

  • On the act or show page click the red Edit Page button in the upper right corner.
  • Click Add Cover Video on the right of the page, second box.
  • Copy the YouTube or Vimeo URL into the pop-up window.
  • Click Save Changes.
  • You can edit this video in the second window on your Edit Page by clicking on Edit Video.
  • The triangle play icon will be displayed on the top of the main image of your page. By clicking this icon, members can have instant access to your best video.

How do I add photos and videos to my page?

On your page:

  • Click on the red Edit button in the Photos and Videos box on the right.
  • You will be redirected to Edit Page.
  • Click on Add Photos and Videos in the upper right corner.
  • This will open up a pop up window, select Photos or Videos.
  • If you selected Photos:
    • Click on the white Choose Files button.
    • A browser will open and you can select a photo to upload.
    • Images will immediately upload.
  • If you selected Videos:
    • Copy or type in the full URL link of the video (YouTube or Vimeo) you want to add.
    • Click Add

What is my custom act/show page URL?

For your Act and Show page, CircusTalk automatically provides you with a page address/custom URL. This custom URL is based on your act’s or show’s name.

 

  • Your custom URL can have 4-35 upper or lower case letters or numbers and the special characters dash only (“-“), without spaces or symbols.
  • We recommend using a distinctive act and touring show URL so employers, agents, presenters and producers you share this link with can easily identify your brand and craft via CircusTalk. Since your act and show page is a comprehensive summary of your craft and professional achievements, it is highly recommended that you use this link as a reference for sales and job applications.
  • Your custom URL is NOT case sensitive. www.circustalk.com/pages/Great-Act and www.circustalk.com/pages/great-act will both point to the same page.
  • Custom URLs are first-come-first-serve basis. If your choice isn't available, please try a different one. We can't make custom URLs available to members upon request.

How can I change my custom act/show URL?

You can change your automatically generated act and show URL extension at registration or later in Edit Page, by selecting Basic Info from the red header.

Why do I have to define a discipline for my act?

Defining a discipline allows potential employers to find your act in targeted searches. If your act includes multiple disciplines, you may select all of them. We recommend limiting the disciplines to three terms. If you offer multiple acts, please make a separate act page for each one to improve your chance of being connected with appropriate employers.

Why do I have to define the type for my show?

Defining a type of your show allows potential presenters to find your show easier in targeted searches.

How do I set the contact information for my act?

You can display a direct contact to your act and/or identify an agent who represents your act.

How do I set the contact information for my show?

CircusTalk automatically connects the show’s primary contact to the page administrator’s (company or performer) member profile and displays it as producer. A show can add a booking agent to its contact.

 

  • Click on Edit Page on the show page.
  • In Edit Page, click on Detailed Info in the red header.
  • Select the Contact tab and type in the booking agent’s information.
  • Click Save Changes when you are done.

Edit a Page

How do I update and edit an act page?

From your home page, click My Content in the left menu and in the Acts box you can view and access your act page(s) by clicking on its title.

 

      You can edit the page:
    • by hitting the red Edit button under each tab (Photos and Videos, About - Availability - Performance Credits – Media Credits – Awards – Tech Specs – Contact)

or

  • by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your act page.

 

Make sure you hit Add or Save Changes button after each edit or modification.

How do I delete an act page?

  • Go to Edit Page by hitting the red Edit Page button in the top right corner of your act page.
  • Click on Tools.
  • In Tools open the Delete Page tab and click on the Delete Page red button.

 

If you are tired of administering your act page, consider delegating your admin right to another cast member of the act.

  • In Edit Page click on Delegate Act.
  • Select the person from the cast list to whom you want to delegate your admin rights.

 

Has you act just stopped performing? Don’t delete it! Convert the active act page into an archive page.

  • From the page, click the red Edit Page button.
  • Enter a Year of Completion, indicating when the act stopped performing. This way you save your act for our historical act archive.

How do I update and edit a show page?

From your home page, click My Content in the left menu and in the Shows box you can view and access your touring page(s) by clicking on its title.


You can edit the page:

    • by hitting the red Edit button under each tab (Photos and Videos, About - Performance Credits – Tour Schedule - Awards - Media Credits – Tech Specs – Contact)

or

  • by hitting the red Edit Page button in the top right corner. In Edit Page you open up the Detailed Info tab. Information here is arranged the same way it displays on your act page.


Make sure you hit Add or Save Changes button after each edit or modification.

How do I delete a show page?

  • Go to Edit Page by hitting the red Edit Page button in the top right corner of your show page.
  • Click on Tools.
  • In Tools open the Delete Page tab and click on the Delete Page red button.

 

Has you show just stopped performing? Don’t delete it! Convert the active show page into an archive page and make it part of circus history.

  • From the page, click the red Edit Page button.
  • Enter a Year of Completion, indicating when the show stopped performing. This way you save your show for our historical show archive.

View My Page

How do I view my act/show pages?

From your home page, click My Content in the left menu and in the Acts or Show box, you can view and access your act page(s) by clicking on its title.

What does ‘Archived ‘mean on some acts and shows?

Archive means that the act or show is not performing any more. You can make an act or a show page “archived” by entering the Year of Completion, in Edit Page, Basic Profile.

Page Administrator

What is a page administrator?

Each page can have only one administrator. Functions accessible only to page administrator are:

  • Edit a page.
  • Delete a page.
  • Delegate admin rights of a page.
  • Receive messages on behalf of a page.
  • Post updates on behalf of a page. Posts appear on the page itself and on its followers’ homepages.
  • Approve member requests to be added to the act’s cast list or show’s cast and crew list. Admins can also remove members from the cast list. (See more in Cast List.)
  • Identify related acts. (For act admins only.) (See more in Other Acts by Same Artists/Related Acts.)

How many admins can my page have?

At this early stage of CircusTalk, your page can only have one admin. You can delegate your admin right to someone else. In this case, you agree to loose your rights as administrator completely.

How can I delegate my act page admin rights?

An act can only have one Administrator. If you decide to delegate your administrator rights on your act, you agree to loose your rights as administrator completely. You can only delegate your admin rights to a member who is on the Cast List of this Act. Admin right relegation is not reversible.

  • Click the red Edit Page button on your act page.
  • On Edit Page, click Delegate Act in the top red header.
  • From the cast list, select the member you want to delegate your act to.

How can I delegate my show page admin rights?

A show can only have one Administrator. If you decide to delegate your administrator rights on your show, you agree to loose your rights as administrator completely. Admin right relegation is not reversible. A show page can only be created by a performer or a company. Due to security and site-wide permission rules you can only delegate your admin rights on a show if the show was originally created and administered by a performer. In this case, you can delegate your show admin rights to another performer who is in the cast list. (It works the same as act page admin right delegation.)

  • Click the red Edit Page button on your act page.
  • On Edit Page, click Delegate Show in the top red header.
  • From the cast and crew list, select the member you want to delegate your act to.

How do I add a new Administrator to my page?

At this early stage of CircusTalk, you cannot add a new admin to your page. A page can only have one admin. You can delegate your admin right to someone else. In this case you agree to loose your rights as administrator completely.

Search Acts and Shows

How do I search for acts?

  • Click Search on the top of each page.
  • From the drop-down menu select Acts.
  • This link will take you to the main Act page. On the top right of the page you will find a box called Search Acts.
  • Use the filters to narrow your search as desire.

How do I search for shows?

  • Click Search on the top of each page.
  • From the drop-down menu select Shows.
  • This link will take you to the main Show page. On the top right of the page you will find a box called Search Shows.
  • Use the filters to narrow your search as desired.

Cast List

What is cast and crew list on a page?

On an act page, Cast List is the list of all performers who participate in that particular act. On a show page, Cast and Crew List is the list of all performers and crew members including creative team involved in a show.

Who can join a cast list of an act?

Are you performing in that particular act?
If yes, and you registered as a performer or a student join the cast list.
If not, don’t waste your or the page admin’s time, as cast list requests need to go through admin approval.

Who can join a cast and crew list of a show?

Are you part of the cast or the crew of that particular show?
If yes, and you are registered as an individual member, except a circus fan, join the cast and crew list.
If not, don’t waste your or the page admin’s time, as cast and crew list requests need to go through admin approval.

Who is the first person we can see in the cast and crew list?

The first person is always the page admin.

How do I join a cast or crew list?

Only attempt to join if you are truly part of that act or show, as requests need to go through admin approval and unsupported request will be denied.

  • Go to the act’s or show’s page.
  • Click on the Join button in the Cast List box on the left side of the page.
  • A yellow upper body icon will appear next to your name. This means your request hasn’t been approved yet. Only you and the page admin see this yellow icon, other members don’t.
  • A message will also confirm that your request has been sent.
  • The page admin will be notified about your request.
    • If the page admin approves, you will see a black upper body icon next to your name. Upon approval, other members will also see your profile photo in the cast list. You can always delete yourself from the cast list by clicking on the red X sign.
    • If the page admin denies your request, you will receive a email notification about the denial and your picture will automatically disappear from the list.

I received a cast list request. Somebody wants to join my act’s or shows’ cast list. What should I do?

You received the request because you are the administrator of an act or show page.

  • Go to your act or show page.
  • In the Cast/ Cast and Crew List box you will see the person’s profile picture, name and a yellow upper body icon indicating the requested to join your cast list. Only you and the requester can see this yellow upper body icon, the rest of the community cannot.
  • To approve the request click on the black check mark sign. The person’s name will be displayed on your cast list. You can always change the status of the cast list and delete members by clicking on the red X sign. (Only you see the X sign next to their names, other members only see their profile picture.)
  • To deny the request click on the red X sign. Upon denial the member’s image will disappear from your view of the cast list.
  • Notifications will be sent about your approval and denial to the member.

Does other members see when someone joined a cast list?

Other members don’t see the join until it is approved. Other members don’t see denials at all.

Other Acts by Same Artists

What is ‘Other Acts by Same Artists’ on an act page?

This is an indication to employers what other acts are available from the same artists or group of artists.

How does ‘Other Acts by Same Artists’ work?

  • All acts that you create will automatically appear under ‘Other Acts by Same Artists.’ This will allow employers to see that besides the act they are actually viewing you also offer other acts. Multiple acts can increase your hiring chances.
  • If you are part of an act but that act is administered by another member, you may choose to add that act to your list.
    • Type in the name of the act (as it appears on CircusTalk) in the field Add Other Acts.
    • Select the act as it pops up in the field.
    • Click on the red Add button.
    • Once your addition is approved by the act’s administrator, the addition will stay on your view and it become visible for other members as well.
    • If your addition is denied by the act’s administrator, the act will disappear from your list.
    • Note: addition to act list is reciprocal. If someone requests to put your act to his/her act list (because that artist is also part of that particular act), and you give permission, his/her act will also appear on your act list. Even if you are not performing in his/her act, but this connection represents a repertoire reference, package for employers.

I don’t want people to see what other act I do.

You can delete anytime your related acts by clicking on the trashcan next to the act’s name in the “Other Acts by Same Artists’ box.

Somebody added my act to their act list. What should I do?

That person must be part of your act and wants to use it as a repertoire reference.

  • If you approve the addition, click on the check mark sign next to the act’s name in the “Other Acts by Same Artists’ box on your act page.
  • If you deny the addition click on the trashcan next to the act’s name in the “Other Acts by Same Artists’ box on your act page.

Page Updates

What are Updates on an act or a show page?

On pages you administer, you will see a box Updates that says What’s New? On act and show pages, the page admin can post updates about the act or the show, such as news or announcements. Other members cannot post updates on your act or show page.

Posting regular updates keeps your circle of followers up to date about your activities and promotes your act or show by keeping it in the public eye.

Who can post an update on an act or show page?

Only the page administrator can post updates on an act or a show page.

How do I post an update on an act or show page?

  • Go to your act or show page.
  • Add your post in the Updates box, where it says What’s New?
  • Hit the yellow Post button to publish.
  • Your update will appear on your page and also on your followers’ newsfeeds (page follower = member who likes your page).

Who can see the updates I post on my act or show page?

  • Members who visit your page.
  • Members who liked your page. Your page updates will appear on their home page newsfeed.

NEWS

CircusTalk.News

What is CircusTalk.News?

CircusTalk.News, an International Circus Media Monitor and Community Blog Network, publishes articles of interest to the international circus community. Besides aggregating circus related content from around the world, CircusTalk.News publishes original (previously unpublished) work. We welcome submissions on relevant topics from outside contributors.

Using CircusTalk.News

How do I search for an article?

Click on News from the top menu on any page to browse all news stories, or use the yellow search box on that page to search by keyword.

How do I comment on an article?

Sorry. This feature is not available yet. Your comments are welcome in social media post about that article.

Can I share an article?

You can share CircusTalk article via e-mail, Facebook, Google+ and Twitter. Click on the relevant social media icon on the right edge of the article.

Submitting News Ideas

I have an idea for a news article.

Great! The CircusTalk.News wants to help you spread the word to the worldwide circus community. Send us a message with your idea for a CircusTalk news feature. We also encourage you to add News@CircusTalk.com to your press list, and send us your media alerts and press releases.

JOBS AND AUDITIONS

Posting a Job or Audition

How do I post a job or audition?

You must be a member at CircusTalk to be able to post a Job or an Audition.

  • Click on Jobs from the top menu of any page.
  • Then click on Post a Job or Post an Audition in the right column.
  • Make sure you post in the name of the entity that is hiring, as the job post will provide a link to the poster’s profile. You always post in the name of the logged in entity.
  • Please complete the entire form.
  • Click the red Save button.
  • Your listing will be published immediately, but you will still be able to edit or update it later.

Why do I have to identify the application deadline?

Application deadline is a mandatory field. After this date your post will become ‘expired.’ Members will still be able to access the post, but the listing will indicate that the opportunity passed.

What is the expiration date of my post?

The application deadline is equivalent with the expiration date of your job post. The audition date is equivalent with the expiration date of your audition post. After this date your post will become ‘expired.’ Members will still be able to access the post, but the listing will indicate that the opportunity had passed.

Can I extend the expiration date of my job post?

Expiration date = application deadline.

  • Before your post expire, you can change the application date:
    • Access your listing in My Content.
    • Click on the pencil icon.
    • Change the application deadline.
  • After your post expired, you can extend the application date:
    • Access your listing in My Content.
    • Click on the double page icon to copy the listing.
    • In the copy select a desired future application deadline.

Editing a Job or Audition Listing

How do I edit or delete a job or audition?

  • From the left menu of your home page, select My Content.
  • Locate your job or audition listing here.
  • Click the pencil icon next to the entry to edit it.
  • Select the trashcan to delete it.
  • You can also select the double page icon to copy a job.

When am I recommended to copy a job?

  • If you want to create a new job post with similar parameters, copy a job by clicking on the double page icon. This prevents you to type up the whole post from scratch again. You can modify the details as needed and save the job as a new posting.
  • After your job post expired you can still extend the application date by clicking on the double page icon to copy the listing. In the copy select a desired future application deadline.

Finding Jobs and Auditions

How can I search for jobs or auditions?

  • From the top menu of any page, click on Search.
  • Select Jobs or Auditions from the drop-down menu.
  • This will redirect you to the main job page where in the yellow search box you can filter your search by region and/or category.

Responding to a Job or Audition Listing

How do I apply for a job?

Each job listing includes specific information about how to apply. The listing may provide an email, telephone number, or postal address, or a URL for further application information.

How can I get more information about an employer?

All job and audition listings include a link to the hiring entity. You can access this link under the job or audition title, in ‘posted by.

SETTINGS AND PRIVACY

E-mail Address

I don’t want people to see my personal email address.

For security reasons, CircusTalk doesn’t display your registration e-mail from default. If you want to provide contact information, please provide it Edit Profile - Detailed Profile - Contact tab.

How do I change my registration e-mail?

  • Click the settings icon (looks like gears) at the top of any page.
  • Select the E-Mail & Time Zone tab.
  • Retype your new e-mail address.
  • Click the red Save Changes on the bottom of the page.

Password

How do I change my password?

  • Click the settings icon (looks like gears) at the top of any page.
  • Select the Change Password tab.
  • Enter your current password before entering and confirming your new password.
  • Click the red Change Password button at the bottom of the page.

Time Zone

What is a time zone?

At registration you are asked to select a time zone that is relevant to your location. The time zone you select determines the state of the time stamp on each entry (news feed posts, comments, updates). You always see others’ entries and posts in your selected time zone. For example, if a person you follow, posts at 6:00PM in London (GMT+1:00) and if your location is in New York, you will see a time stamp of 1:00PM (GMT-5:00) on that particular post.

I relocated. How do I change my time zone?

At registration you are asked to select a time zone that is relevant to your location, but you can change the time zone any time in Settings.

  • Click the settings icon (looks like gears) at the top of any page.
  • Select the E-Mail & Time Zone tab.
  • From the drop-down menu select your desired time zone.
  • Click the red Save Changes button at the bottom of the page.

Notifications

How do I change which notifications I get from CircusTalk?

  • Click on the Settings icon (looks like gears) on the top of any page.
  • Under the Notification tab you can change your e-mail notifications preferences.
  • Make sure to click the red Save button at the bottom of the page.

Delete Account

We are sorry to see you leave. Are you sure you want to delete your account?

The circus community will miss you. Can we do anything to motivate you to change your decision? Would you like to share with us the reason for your leaving? Please let us know. After deletion, your account will be removed from CircusTalk.com, however some information - such as your posts on other members’ profile pages, your jobs and auditions and your messages - may stay visible to others. We do not control content indexed by search engines like Google.

Important note to act and touring show page administrators

If you are the admin for one or more act or touring show pages, those pages will also be deleted when you delete your account. If you want to keep your page(s) online, please make sure that you delegate your admin rights before deleting your account.

SUPPORT

Reporting a problem

I want to report a problem.

Thank you! We welcome your feedback. Please contact us, and explain the specific problem. If you’re having a technical difficulty, let us know what browser you’re using, what you were trying to do, and what happened. We want to make CircusTalk work for you!

I want to report inappropriate content.

If you believe that a comment violates our Terms of Service (for example is unlawful, deceptive, violent, pornographic, or hurtful) or is spam, please report it, and we will review it and take action, which may include removing the offensive content or suspending the CircusTalk member.

Can someone tell if I report them?

No. Your report is completely anonymous. If we take action, we will inform the offender what they did but not who reported them.

Is CircusTalk available in other languages?

We’ve launched CircusTalk in English because it is the most widely used language in the entertainment industry. Language variation is part of our long-term software development plans.

Where can I get more help?

Please contact us, explaining the specific question. If you’re having a technical difficulty, let us know what browser you’re using, what you were trying to do, and what happened. We want to make CircusTalk work for you!

DISCLAIMER

These questions and answers are provided as general support for CircusTalk members. As far as we know, the information provided in this FAQ is accurate at the time of publication, but CircusTalk cannot be held liable for any inconvenience caused by following these instructions.